Privacy Policy

Airstar is committed to protecting your privacy. Contact us at if you have any questions or problems regarding the use of your personal data, we will be happy to help you. By using this site or/and our services, you agree to the processing of your personal data as described in this privacy policy.


Personal data – any information relating to an identified or identifiable natural person.
Processing – any operation or set of operations performed on Personal Data or on sets of Personal Data.
Data subject – a natural person whose personal data is being processed.
Child – a natural person under the age of 16.
We – Airstar

Data Protection Principles

We are committed to respecting the following data protection principles:

The processing is lawful, fair and transparent. Our processing activities have legitimate grounds. We always consider your rights before processing personal data. Upon request, we can provide you with information regarding the processing upon request.
Processing is limited. Our processing activities correspond to a purpose for which the personal data was collected.
The processing is carried out with a minimum of data. We only collect and process the minimum amount of personal data required for any purpose.
The treatment is limited in duration. We will not keep your personal data longer than necessary.
We will do our best to ensure the accuracy of the data.
We will do our best to ensure the integrity and confidentiality of the data.

Rights of data subjects

The data subject has the following rights:

Right to information – which means that you can know if your personal data is being processed; what data is collected; where they come from and why and by whom they are processed.

Access Permission – which means that you have the right to access the data collected about you. This includes your right to request and obtain a copy of your personal data that has been collected.

Right of rectification – which means that you have the right to request the rectification or erasure of your personal data which is inaccurate or incomplete.

Rights of Deletion – which means that under certain conditions, you can request that your personal data be erased from our archives.

Right to restriction of processing – which means that under certain conditions you have the right to restrict the processing of your personal data.

Right to object to processing – which means that under certain conditions you have the right to object to the processing of your personal data, for example in the case of direct marketing.

Right to object to automated Processing – meaning you have the right to object to automated Processing, including profiling. You can exercise this right whenever there is a result of profiling that produces legal effects significantly affecting you.

Right to data portability – you have the right to obtain your personal data in a machine-readable format or, if feasible, to have it transferred directly to another database.

Right to Complain – in the event that we deny your request under the Access Rights, we will provide you with a reason for denial. If you are not satisfied with the way your request has been handled, please contact us at

Right to assistance from the supervisory authority – meaning you have the right to be assisted by the CNIL and the right to have other legal remedies such as claiming damages.

Right to withdraw your consent – ​​you have the right to withdraw any consent given for the processing of your personal data.

Data we collect

Information you have provided to us

Through our forms (site or third party), we can collect the following personal data: Last name, First name, Company, E-mail address, Telephone, request. This information is necessary for us in order to understand and process your request as well as possible in order to provide you with a suitable product or service or to contact you again. We want to improve your digital experience on our site.

Information available to the public

How do we use your personal data?
We use your personal data for legitimate reasons and with your consent. We may process your personal data for the following purposes:

Improve your customer experience.
Communicate and interact with you.
To provide you with products and services that you have requested.
Send you personalized offers.
Fulfill a legal or contractual obligation.
Contact you for a job interview.
In the context of a contract or the performance of contractual obligations, we process your personal data for the following purposes:

Provide or send you a service or product;
Communicate with you for sales or billing.
We reserve the right to anonymize the personal data collected and to use this data. We will use your data outside the scope of this policy only if that data is anonymized. We will retain your billing information and other information collected about you for as long as required by applicable law for accounting purposes or other legal obligations.

Who else can access your personal data?
We will never share your personal data.

We only work with processing partners capable of ensuring an adequate level of protection for your personal data. We will disclose your personal data to third parties or government officials if we are legally required to do so. We may disclose your personal data to third parties if you have consented or if there are other legal grounds.

How do we secure your data?
We do our best to protect your personal data. . We use anonymization and pseudonyms where appropriate. We regularly monitor our systems for possible vulnerabilities and attacks.

Although we do our best, we cannot guarantee the security of information. However, we undertake to inform the CNIL of data breaches within 72 hours of noticing the breach. We will also notify you if there is a threat to your rights or interests. We will do everything reasonably possible to prevent security breaches and to assist authorities in the event of a breach.


We do not intend to collect or knowingly collect information from Minors. We do not target Minors with our services.


You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices exercised by these other sites and recommend that you read their privacy policies carefully.